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Terms of use

TERMS OF USE OF THE PLATFORM

This document is an electronic record in terms of Information Technology Act, 2000 and published in accordance with the provisions of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of ReputeInfo web platform accessible at https://www.reputeinfo.com/ and the mobile application (as downloaded from the respective app stores) (hereinafter collectively referred to as "Platform"). 

The Platform is owned by BinarySphere Online Services Private Limited, having its registered office at 108, Patel Complex, 1st floor, Bhamti, Moti Daman- 396220.

Your use of the ReputeInfo and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the ReputeInfo including the applicable policies which are incorporated herein by way of reference. By mere use of ReputeInfo, you shall be contracting with BinarySphere Online Services Private Limited, the owner of the Platform. These terms and conditions including the policies constitute your binding obligations with ReputeInfo.

For the purpose of the Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to become a buyer on Platform by providing data while registering on the Platform as a registered user. The term “ReputeInfo”, “We”, “Us”, “Our” shall mean BinarySphere Online Services Private Limited and its affiliates.

When You use any of the services provided by Us through the Platform, You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. 

We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. You shall ensure to review these Terms of Use periodically for updates/changes. Your continued use of the Platform following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Platform. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by Our Policies including but not limited to the Privacy Policy and the Refund Policy, as amended from time to time.

Rule 3 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021


1. REGISTRATION OF USERS

1.1 Registration of Individuals

1.1.1. You will need to sign-up with Us by filling the sign-up form available on the Platform. You will be required to provide the below mentioned information to and open a ReputeInfo account (“Account”). ReputeInfo, may, at its sole discretion, ask You to provide any further information as We may deem necessary for Account verification.


2 Non-Exclusive list of information provided by You:

(i) Name – The name provided shall be exactly the same as the name mentioned in your PAN and/or Aadhaar;

(ii) Company Name – The company name provided shall be exactly the same as the company mentioned in the GST registration certificate. It must be ensured that, separate registration number is obtained with respect to the proprietorship firm of the same proprietor.

(iii) GST number – It is optional to provide Your GST number for account creation. You must ensure that the information provided by You is correct, complete and not misleading.

(iv) Mobile Number – It is mandatory to provide your mobile number. The mobile number provided will be verified through a one-time password(“OTP”);

 (v) Payment – by making payment without entering and/or entering incorrect the GST number while registration you will be forfeiting your right to a GST bill. We will not be able to reissue the bill again. It is your responsibility to input the correct GST number to avail the benefit of “input credit” on your GST.

1.1.2 You must provide accurate and complete information to use the Platform. Promptly inform Us of any changes to your information. Failure to provide correct information will result in account deactivation.

1.1.3 Upon completing the above steps a user account will be created for you which will comprise of an individual account and a company account relating to the data entered by you. ReputeInfo balance will be added to the company which can be instantly used for certain operations on the platform and some operations will need both individual and company accounts to be verified before usage.

1.2 Verification

1.2.1 Individual Verification

1.2.1.1 We may ask for any/all of the following details/documents/scans of documents for verifying your individual identity including but not limited to GST certificate/number, PAN card/number, Aadhaar card/number, etc. You must provide any/all such documents required for using the Platform.

1.2.1.2 You hereby agree that in the course of your verification, You may have to upload colored scans of the above documents with minimum 200 dots per inch in a legible manner and the same shall be used to verify your business information. Your Account will be activated/fully functional after the aforesaid verification.

1.2.2 Company Verification

1.2.2.1 We may ask for any/all of the following details/documents/scans of documents for verifying your company including but not limited to GST certificate/number, etc. You must provide any/all such documents required for using the Platform.

1.2.2.2 You hereby agree that in the course of your verification, You may have to upload colored scans of the above documents with minimum 200 dots per inch in a legible manner and the same shall be used to verify your business information. Your Account will be activated/fully functional after the aforesaid verification.

1.2.3 We may use automated/manual means to verify your individual and company credentials using PAN, Aadhaar, GST, etc through 3rd party services and/or documents uploaded by you. The data will be deemed given by you for verification purpose and will be safely stored and used as per the terms of this agreement.

1.3 You must provide accurate and complete information to use the Platform. Promptly inform Us of any changes to your information. Failure to provide correct information will result in account deactivation.

1.4 You agree to:

(i) immediately notify ReputeInfo of any unauthorised use / breach of your password or account and

(ii) ensure that you exit from your account at the end of each session.

The Users utilise to meet and interact with one another for their transactions on the Platform.

 

ReputeInfo is not and cannot be a party to or control in any manner any transaction between ReputeInfo’s Users. 


2. RAISING AND ACCEPTING OF TRANSACTIONS ON THE PLATFORM


2.1 Execution and Acceptance of Transactions


2.1.1. In the course of sending/submitting a “Bill Transaction” request on behalf of your authorised Company, You will be required to fill up the terms of the transaction as per the form provided and upload a scanned copy (of minimum 200 DPI) of the original bill, invoice, purchase order, or other relevant document related to the relevant Bill Transaction being recorded on the Platform.


2.1.2. You must carefully review the transaction terms and documents before accepting them on behalf of your company. To accept or decline a transaction, click the provided box. ReputeInfo is not and cannot be a party to or control in any manner any transaction between ReputeInfo’s Users. 


2.1.3. You acknowledge and agree that, the acceptance of the raised transaction by you will constitute an officially pending due between Your Company and the Company on whose behalf the sender had sent the “Bill Transaction” request.


2.1.4. You will not be allowed to cancel the transaction once You have communicated Your acceptance for the same in the system. The transaction will become live immediately upon Your acceptance.


2.1.5. By agreeing to use the Platform, you accept communication from us and other users via text messages, emails, and notifications related to the Platform and its transactions. ReputeInfo may use any other form or channel of communication that We, as well as the other Users may deem fit. Users must avoid sending spam messages.


2.1.6. ReputeInfo is not responsible for any non-performance or breach of any contract entered into between entities.ReputeInfo explicitly disclaims any guarantee, express or implied, regarding the performance of transactions undertaken on the Platform by the involved entities. 


2.1.7. You agree that You are aware and responsible for all transactions taking place through your Account. 

If You knowingly or negligently (i) grant any other person access to your Account, (ii) permit them to transact on Your account, or (iii) transact on any other person’s behalf or directions; whether by sharing one-time passwords or in any other manner, You shall continue to be fully responsible and liable for the transactions in your account. 


2.2. User Score


We may provide a performance score to the Users, determined on the basis of such parameters as We may deem fit and proper.


2.3. Critical Dues


2.3.1. Users with a valid subscription on behalf of their authorised Company, reserve the right to name/tag a Company as a Defaulter by tagging the said Company’s transaction as ‘Critical Dues’ (whether contemplated, ongoing or completed) on their own determination based on the facts and circumstances of each case. 


Users shall ensure that any such tagging is in compliance with the applicable laws and does not violate/ breach these Terms of Use.


2.3.2. The Users, on behalf of their authorised Company, while tagging any company under this Clause, will be required to upload the relevant documentary evidence supporting their claim for such tagging. The responsibility of uploading correct and legible documents will be on the Users. ReputeInfo takes no responsibility for the correctness of the information uploaded by You. 


2.3.3. We will inform the Users about any ‘Critical Due’ tag made against their authorised Company and the Company’s relevant transactions (whether contemplated, ongoing or completed) entered into by them through text messages, email, notifications or other relevant communication channels as we may deem fit.


2.3.4.ReputeInfo will have the right and authority to share such information with respect to the same on the Platform. 


2.3.5. ReputeInfo will have the obligation to disclose any details with respect to the Company and its authorised persons and/or the transactions if the same is required by an order of any adjudicating authority or governmental authority.


2.3.6. It is once again clarified that ReputeInfo has no responsibility to verify the information/documents provided by a User under this Clause. No claims shall be pending against ReputeInfo for any actions taken pursuant to the declaration/tagging under this Clause.


2.5. Incorrect/ Misleading Information


You must ensure that the information/ Documents provided by You under this Clause is correct, complete and not misleading. 


3. RESPONSIBILITIES


3.1. Our Responsibilities towards the Users


3.1.1. We will exercise reasonable skill and care with respect to the access of the Platform by the Users. However, You acknowledge and agree that the use of the Platform is subject to the following limitations and disclaimers:


  1. Although We have asked all users to use the Platform responsibly, We cannot guarantee the accuracy, integrity or quality of any information You view or receive from the Users that are registered with Us. This includes any information contained about the details of the Users or the quality of support You may receive from them. You also acknowledge and agree that the information is intended to be indicative only and will not form the basis of a binding contract between You and the other Users. If You choose to instruct a User to provide any services to You, We strongly recommend You to execute a written agreement with them clearly detailing the work to be done and the prices to be paid. We will not be a party to any such agreement or contract and will not under any circumstances have any responsibility and/ or liability to You for the performance or quality of any services which You ask the Users to carry out.


  1. ReputeInfo or the Platform will not be liable for the accuracy, quality, or the binding nature of any exchanged information. A written agreement is recommended for any services rendered, and the Platform is not responsible for user performance or quality of work that may be promised basis the written agreement.


You acknowledge and agree that We have the absolute discretion to determine the registration and listing criteria. We do not provide any guarantee that You will be invited to receive any particular volume of services or that You will gain any extra work by utilising Our Platform. You acknowledge and agree that We do not check or verify the details of any service bookings and do not guarantee the accuracy, integrity or quality of any information which is posted by third parties.


3.2. Responsibilities of Users


3.2.1. You agree to abide by the Terms of Use when using the Platform. You shall be solely responsible for checking and verifying the details of any services accepted/ rendered on the Platform by You and the terms of any support thereof. You shall be responsible for complying with all applicable laws and regulations in Your dealings with other Users and for the performance and quality of any support which You agree to provide to/ receive from a User.


3.2.2. By registering as a User and by using the Platform, You agree to indemnify and hold Us harmless from all costs, losses or claims which may result from any information You submit or transmit via the Platform or from any support which You agree to provide to/ receive from any User.


You are prohibited from posting or transmitting to or through this Website: (i) any unlawful, threatening, libellous, defamatory, obscene, pornographic or other material or content that would violate rights of publicity and/or privacy or that would violate any law or that harms minors in any way; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party; (iv) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; (v) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting to any other nation; (vi) impersonates another person; or (vii) is illegal in any other way. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from Your posting of content to this Website.

 You represent and warrant that:

(a) You are duly incorporated or established under the laws of Your jurisdiction and have all requisite power and authority to own and operate Your business.

(b) You have the full legal capacity and power to enter into, exercise Your rights under, and 

(c) You have duly accepted these Terms, which form a legal, valid and binding obligation, enforceable in accordance with its clauses.


4. USERNAME AND PASSWORD


After the registration, a username and password (“ID”) will be generated for the use of the Platform by You, which You must keep confidential. You shall be solely responsible for preventing any unauthorised use of the ID and notify Us in case any theft or unauthorised use of the ID takes place. We reserve the right to suspend and/ or block Your ID if the same is used in contravention of these Terms of Use.

ReputeInfo has no obligation to You in case of any unauthorised use of Your ID. 


5. USE OF PLATFORM


5.1. The Platform allows the registered users to create, edit and submit necessary information including creating User profile, posting details of the services and responding and updating the status of the services. We do not seek to monitor or control the submission of information. However, We do reserve the right to delete, move and edit any material submitted where We consider it necessary to do so. 


5.2. You agree to comply with all applicable laws and regulations when using the Platform and are solely responsible for all the information You submit for inclusion or transmission. 


5.3. You must not post or transmit any material that (i) is fraudulent, dishonest or misleading; (ii) is unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable or breaches any law; (iii) encourages conduct that constitutes a criminal offence, gives rise to civil liability or otherwise breaches any applicable laws, regulations or code of practice; (iv) infringes the copyright or other rights of any third party; (v) is technically harmful (including, without limitation, computer viruses or other malicious software or harmful data). 


5.4. You grant ReputeInfo a royalty-free, non-exclusive licence to use, reproduce, modify, translate, make available and distribute the material for the purpose of operating the Platform.


6. ALERTS/NOTIFICATIONS


6.1. We may from time to time provide automatic alerts/notifications/calls and payment related alerts/automated calls linked with Your Account on the Platform. Further, automatic alerts may be sent to you following certain changes to Your Account or information, such as changes in your registration information. By accepting the terms and conditions and/or using the Services, you accept that we may send the alerts to your registered mobile phone number and /or registered email id.


6.2. You acknowledge that the alerts will be received only if the mobile phone is in “On” mode to receive the SMS. If the mobile phone is in “Off” mode, then you may not get/get after delay any alerts sent during such period. Electronic alerts will be sent to the email address provided by you as your primary email address for the Services. If your email address changes, you are responsible for informing us of that change. You can also choose to have alerts sent to a mobile device that accepts text messages. Changes to your email address or mobile number will apply to all of your alerts.


6.3. We will make best efforts to provide the Service and it shall be deemed that you shall have received the information sent from us as an alert on your registered mobile phone number or email id and we shall not be under any obligation to confirm the authenticity of the person(s) receiving the alert. You cannot hold us liable for non-availability of the service in any manner whatsoever.


6.4. You further acknowledge that You shall have the obligation to inform us about any change in your mobile phone number or e-mail address. Alerts /notification will be sent to your new mobile number or e-mail address after registering and linking it with your Account. You acknowledge that the SMS service or email service provided by us is an additional facility provided for your convenience and that it may be susceptible to error, omission and/ or inaccuracy. In the event you observe any error in the information provided in the alert, you shall immediately inform us about the same. We will make best possible efforts to rectify the error as soon as possible.


7. GENERAL TERMS AND CONDITIONS


7.1. You shall register to become a user of the Platform only if You are of the age of 18 or above and can enter into binding contracts as per the applicable laws. 


7.2. You are responsible for maintaining the secrecy of Your passwords, login and account information. You will be responsible for all use of the Platform and the services availed by You and anyone using Your password and login information (with or without our permission). You are responsible for maintaining the confidentiality of any login information and secure access credentials associated with Your ReputeInfo Account. Accordingly, You are responsible for all activities that occur under Your account/in using Your secure credentials and ReputeInfo shall not be liable for any such change or action performed by using Your secure credentials on the Platform.


7.3. You also agree to provide true, accurate, current and complete information about Yourself as and when prompted by the Platform. If You provide any information that is untrue, inaccurate, not updated or incomplete (or becomes untrue, inaccurate or incomplete), or ReputeInfo has reasonable grounds to suspect that such information is untrue, inaccurate, not updated or incomplete, ReputeInfo shall have the right to suspend or terminate Your account and/or refuse any and all current or future use of the Website (or any portion thereof) or Services in connection thereto.


7.4. You agree that ReputeInfo shall not be responsible for any delivery, after-sales service, payment, invoicing or collection, customer enquiries (not limited to sales enquiries), technical support maintenance services and/or any other obligations or services relating to or in respect of Your products or services. Such obligations shall be Your sole responsibility. You shall indemnify ReputeInfo against any claim arising from such services or obligations and shall bear any and all expenses and/or costs relating thereto.


7.5. You agree not to use the Platform for any purpose that is unlawful, illegal or forbidden by these Terms, or any local laws that might apply to You. 


7.6. As the Platform is in operation within India, while using the Platform, You shall agree to comply with laws that apply in India, as and when such laws may be amended. 


7.7. We may, at our sole discretion, at any time and without advance notice or liability, suspend, terminate or restrict Your access to all or any component of the Platform. 


8. MODIFICATIONS TO THE PLATFORM


8.1. We reserve the right to add, change, modify, discontinue or remove features from Our Platform at any time without cause, temporarily or permanently with or without any notice to You. You agree that We shall not be liable to You or to any third party for any modification, suspension or discontinuance of Our Platform.


8.2. You shall not modify, adapt or hack the Platform, or otherwise attempt to gain unauthorised access to the Platform or their related systems or networks.


9. TERMINATION OF SERVICES


We may suspend or cancel Your registration and/ or terminate Your access to the Platform if You are in breach of these Terms of Use or have made any improper use of the Platform. You may cancel Your registration by giving Us a prior written notice of at least 90 (ninety) days. If You do so, You must stop using the Platform. The suspension, cancellation or termination of Your registration and Your right to use the Platform shall not affect either party’s statutory right or liabilities.



10. INTELLECTUAL PROPERTY RIGHTS


10.1. Unless otherwise stated, the intellectual property rights in the Platform (including without limitation all content, materials and technology used or appearing or transmitted through it) belongs to ReputeInfo, or with BinarySphere Online Services Private Limited, being the owner of the Platform, or with our licensors.


10.2. Subject to the terms and conditions of these Terms of Use, We hereby grant You a personal, non- transferable, non-sublicensable and non-exclusive right and licence to use the Platform solely in accordance with these Terms of Use, provided that You shall not (and shall not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, or sell, assign, sublicense or otherwise transfer any right in the Platform.


10.3. The right and licence to use granted to You under these Terms of Use shall not amount to any assignment of the intellectual property rights in the Platform. ReputeInfo, and/or BinarySphere Online Services Private Limited shall continue to be owners of all intellectual property rights herein. 


11. CONFIDENTIALITY


11.1. You shall treat this Agreement as confidential. You shall not, except with Our prior written approval, disclose or make any public or other announcements of any aspect covered by these Terms of Use and any other relevant information and documents, the contents of which are made available to You with respect to the use by you of the Platform, unless required to do so and to the extent necessary under these Terms of Use, on a need to know basis, while always ensuring that the persons to whom such information and documents are disclosed maintain the strictest confidentiality of the same.


11.2. We reserve the right to disclose any information/ documents pertaining to the User and/ or any transaction on the Platform, in the event such information/ documents:


11.2.1. have ceased to be confidential without default on Our part;


11.2.2. have been received from a third party who did not receive it in confidence; and


11.2.3. We are required by any court, government or other regulatory body to disclose, but only to the extent required by law.


12. DISCLAIMERS


12.1. We endeavour to ensure that the information available on or through the use of the Platform is correct, up to date and accurate. We are mere service providers; You acknowledge and undertake that you are accessing the services on the Platform and transacting at your own risk and are using your best and prudent judgement before entering into any transactions through ReputeInfo.


12.2. Any content downloaded or otherwise obtained through the use of the Services is downloaded at your own risk, and you will be solely responsible for any damage to your property or loss of data that results from such download. No advice or information, whether oral or written, obtained by you from us or through the Services/ the use of the Platform will create any warranty not expressly stated herein.


12.3. We will not be liable to you for any loss or damage whatsoever or howsoever caused or arising, directly or indirectly, including without limitation, as a result of loss of data; interruption or stoppage of access to payment gateway; interruption or stoppage of the Platform; non-availability of connectivity links/hyperlinks. Our sole obligation and your sole and exclusive remedy in the event of interruption in any use of the Platform or loss of use and/or access to the Platform, will be to use all reasonable endeavours to restore the use of the Platform and/or access as soon as reasonably possible.


12.4. The Platform permits You to access and receive information supplied by third parties. The third parties submitting this information are responsible for ensuring that it is accurate and complies with all the relevant laws. We will not be responsible to You for the conduct of any such third party or for any error or inaccuracy in the information submitted by them. We make no promise that the Platform will meet Your requirements or that the Platform will be free of fault or continuously available. 


12.5. Your access to the Platform may occasionally be restricted to allow for repairs, maintenance or the introduction of new features.


12.6. We shall neither be liable nor responsible for any actions or inactions of entities nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim any all responsibility and liability in that regard. 


12.7. We shall not mediate or resolve any dispute or disagreement between You and the sellers or manufacturers of the products. We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on Platform. 


12.8. While we have taken precautions to avoid inaccuracies in content, all such content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. At no time shall ReputeInfo have any obligations or liabilities in respect of any transactions on Platform.


12.9. ReputeInfo has no obligation under Clause 2.3 of these Terms of Use and no liability to confirm/deny the tagging of ‘Critical Due’ done by a User on the Platform. ReputeInfo purely functions as an intermediary for the storing of such information and as a User, You have no right to make any claims against ReputeInfo, or BinarySphere Online Services Private Limited for any declaration/tagging done under Clause 2.3 and any consequences of such declaration/tagging. 


12.10. ReputeInfo has no obligation, in any circumstances, to refund the registration fee(s) paid by the User. Please refer to the Refund Policy at [*] for related queries. The Refund Policy is to be read as part of this Terms of Use. 


12.11. The Terms of Use, Privacy Policy and the Refund Policy are in compliance with the laws of the Indian territory and all services provided on the Platform adhere to the relevant legal requirements. Nothing in this clause shall deem to be a guarantee of the current applicable laws. It is the User’s responsibility to stay up-to-date with the latest developments and/or any amendments to any of the laws applicable to the services used by the User on the Platform.


13. INDEMNITY


13.1. You shall defend, indemnify, and hold harmless Us, Our affiliate companies, directors, associates, agents and officers from and against any loss, expenses, claims, actions or demands, including without limitation reasonable legal and accounting fees, arising out of or resulting from Your breach of these Terms of Use, Privacy Policy, Refund Policy and any other policies that ReputeInfo may require you to comply with, Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party. 


13.2. We shall not provide notice to You of any such claim, suit or demand. Further, We reserve the right to assume the exclusive defence and control of any matter which is subject to indemnification under this clause. In such case, You agree to cooperate with any reasonable requests assisting Our defence of such matter.


13.3. The obligations contained in this clause shall survive the termination of the Terms of Use with You and Your use of the Platform and any services rendered therein. 


14. LIMITATION OF LIABILITY


14.1. To the fullest extent permitted by law, We exclude all liability to You for any damage to property, loss of profit, loss of opportunity, loss of earnings, loss of anticipated earnings or loss of data or for any indirect or consequential losses howsoever arising out of or in connection with Your use of the Services or any fault or problem relating to or any content received via the Platform. Nothing in these Terms of Use shall exclude or limit Our liability for death or personal injury due to Our negligence or for fraudulent misrepresentation or for any other liability which cannot be excluded or limited under the applicable laws. Your statutory rights as a consumer are not affected by these Terms of Use.


14.2. Notwithstanding anything contained in these Terms of Use, under no circumstances shall Our aggregate liability for all loss, cost, damage and expense whether for negligence or breach of these Terms of Use or any case whatsoever exceed the current sale price of the product/service.


14.3. In no event shall ReputeInfo be liable for any indirect, punitive, incidental, special, consequential damages or any other damages resulting from:

  1. the use or the inability to use the Services or Products;
  2. unauthorised access to or alteration of the user's transmissions or data;
  3. breach of condition, representations or warranties by the manufacturer/sellers under any written agreement between You and such manufacturers/sellers; and, 
  4. any other matter relating to the services including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Platform or Service. 

14.4. ReputeInfo shall not be held responsible for non-availability of ReputeInfo during periodic maintenance operations or any unplanned suspension of access to the ReputeInfo. The User understands and agrees that any material and/or data downloaded at ReputeInfo is done entirely at Users own discretion and risk and they will be solely responsible for any damage to their mobile or loss of data that results from the download of such material and/or data. 

14.5. ReputeInfo shall not be liable for any dispute or disagreement between Users.

15. FORCE MAJEURE

In the event that the performance of any of Our obligations pursuant to these Terms of Use is prevented, hindered or delayed by reason of epidemic, pandemic, fire, flood, earthquake, explosion or other casualty or accident or act of God, war or other violence, or any applicable law, order proclamation, regulation, ordinance, demand or requirement of any governmental or regulatory authority ( collectively “Force Majeure Event”), then We will be excused for such non-performance, hindrance or delay, as applicable, from Our obligations hereunder, to the extent that they are affected by the Force Majeure Event.

16. NOTICES


All communication shall be sent to Us/ You via email or at the postal address provided.


All legal notices to Us/You shall be sent only to the registered postal address provided; the notice will be considered delivered upon acknowledgment of delivery by Us.


17. GOVERNING LAW


These Terms of Use shall be governed by and construed in accordance with the laws of India. The parties subject themselves to the exclusive jurisdiction of the courts at Daman, DNH&DD, India.


18. DISPUTE RESOLUTION


Any dispute in respect of all or any of the provisions of these Terms of Use shall be resolved amicably within 15 (fifteen) days of notifying the same to the other party and in the event neither party reaches an agreement, the dispute should be resolved by Arbitration which shall be referred to a Sole Arbitrator in accordance with the provisions of the Arbitration and Conciliation Act 1996. The place of arbitration shall be Daman, DNH&DD, India and the language used shall be English.


19. ENTIRE AGREEMENT


The Terms of Use, Privacy Policy and the Refund Policy (as and when amended) represent the entire agreement between You and Us in relation to the use of the Platform and shall supersede any prior agreement, understanding or arrangement between Us, whether oral or in writing. Further, You acknowledge and agree that, You have not relied on any representation, undertaking, promise or implied any warranty, whether conveyed orally or in writing, except as expressly stated herein.





20. CHANGE IN TERMS OF USE


We reserve the right to change these Terms of Use at any time. You are expected to check and get acquainted with these Terms of Use from time to time.



21. WAIVER


No delay in enforcing any provision of the Terms of Use will be construed to be a waiver of any rights under that provision by Us.


22. ASSIGNMENT


You shall not assign any of Your rights or obligations under these Terms of Use without Our prior written consent.


23. SEVERABILITY


If any provision of these Terms of Use is held by a court of competent jurisdiction to be void, invalid, unenforceable or illegal, the remaining provisions shall remain in full force and effect.